{"id":252,"date":"2018-06-15T04:28:50","date_gmt":"2018-06-15T04:28:50","guid":{"rendered":"https:\/\/www.remorepair.com\/blog\/?p=252"},"modified":"2018-06-15T04:28:50","modified_gmt":"2018-06-15T04:28:50","slug":"fix-email-sync-when-some-outlook-folders-are-missing","status":"publish","type":"post","link":"https:\/\/www.remorepair.com\/blog\/fix-email-sync-when-some-outlook-folders-are-missing\/","title":{"rendered":"Fix Email Sync When Some Outlook Folders are Missing"},"content":{"rendered":"

\"\"<\/p>\n

There may be issues with some of your Outlook folders not showing up. As a result, you will not be able to see the emails, contacts within those folders.<\/p>\n

In this article, we provide potential solutions to resolve the issue. First of all, try restarting Outlook to see if your folders are visible. If they are, great! If not, proceed with the following solutions to troubleshoot the issue.<\/p>\n

Solution 1: Subscribe to folders<\/strong><\/p>\n

Some folders may not show up if you haven\u2019t subscribed to them. In order to subscribe to folders, do the following.<\/p>\n

    \n
  1. In the Mail<\/strong> menu, right click on the top folder<\/li>\n
  2. Choose IMAP folders > Query<\/strong><\/li>\n
  3. Choose the folder\/s<\/strong> and click on Subscribe<\/strong><\/li>\n<\/ol>\n

    This will help to add the folders to the main Outlook window. For more information on IMAP sync issues, read Outlook 2016 sync issues<\/a>.<\/p>\n

    If after subscribing to folders, the issue isn\u2019t resolved, proceed to the next step.<\/p>\n

    Solution 2: Update folder list<\/strong><\/p>\n

    If the folder is created using a web browser, you may not be able to view them in \u2018IMAP folder\u2019 list (described above). In this case, you may need to update the folders. To do this,<\/p>\n

      \n
    1. Click on Mail<\/strong>, right click on the top folder<\/li>\n
    2. Click Update Folder List<\/strong><\/li>\n<\/ol>\n

      Now you should be able to see all the folders in IMAP folder section. Then click Subscribe<\/strong> to see all the folders on your Outlook page.<\/p>\n

      If these steps don\u2019t help, proceed to the next step.<\/p>\n

      Solution 3: Download Mfcmapi<\/strong><\/p>\n

      This tool is known as Microsoft Exchange Server MAPI Editor. Making a small change in settings within the tool will help resolve the issue.<\/p>\n

        \n
      1. Download Mfcmapi and run the tool<\/li>\n
      2. Click on Session<\/strong> menu and select Login > Display Store Table<\/strong><\/li>\n
      3. Then choose an Outlook profile<\/strong><\/li>\n
      4. Double click on the email associated with the mailbox<\/li>\n<\/ol>\n