What to Do When Inbox Repair Tool ScanPST.exe is Not Responding During Repair???

Updated on January 23, 2020

Wondering how to repair Outlook PST File when the inbox repair tool scanPST.exe is not responding? Then straightaway download the free version of Remo Outlook PST Repair tool to fix the issues with your Outlook Data File. The tool fixes any issues with your Outlook, and recovers emails, contacts, Notes, tasks, RSS FEeds, and other Outlook attributes safely and securely. Download and try now for free..!


Scanpst.exe Not Responding During Repair…

Though Microsoft Outlook is a secure and stable emailing application, Data Files (PST and OST) are not safe, as they can get corrupt any time. As the Outlook Data File PST holds all our important emails, contacts, RSS Feeds, Notes, tasks, Calendar events, etc., it becomes necessary to repair it immediately when gets corrupt or damage. As Microsoft Outlook users, we opt for scanPST.exe that comes with the application by default, to fix any issues with our Outlook. But, what to do when this inbox repair tool scanPST.exe not responding during repair process?

Usually, scanPST.exe is ideal when the corruption to Outlook Data File is minor, and it has some limitations. The inbox repair tool is not able to fix issues if the severity of the corruption in Outlook PST file is higher. So, it stops responding in some instances. In such instances, it is necessary to search for an alternative solution to fix issues with our Outlook PST file.

Inbox Repair Tool Stopped Responding:

Scanpst.exe is an Inbox Repair tool which comes bundled with Outlook application that helps you in fixing minor corruption issues of PST file. However, many times Scanpst.exe file does not respond while repairing your PST file and shows different error messages like,

  • Scanpst.exe tool is not responding. An unknown error has occurred
  • Scanpst.exe entry point not found
  • Scanpst.exe system fatal error
  • Outlook PST file cannot be repaired using Scanpst etc.

This problem usually occurs if your Outlook PST file is severely damaged or corrupted due to virus infection, PST file exceeding its size limit etc. And, if scanpst.exe not responding during repair, you need to download and use a reliable third-party application such as Remo Repair.

Remo Outlook PST Repair - Alternative Tool to Fix Outlook When scanPST.exe is Not Responding:

It is recommended to use Remo Outlook PST Repair tool when Inbox Repair tool not responding during repair. This is a fast, reliable and effective application with a powerful built-in algorithm to fix severely corrupt/damaged PST file. This application does not modify or change the original PST file, instead, it creates a new repaired PST file.

The tool is designed with a user-friendly and simple-to-use interface with which even a person with zero technical knowledge can fix corrupt PST file. The best feature of this application is when you repair your PST file, it automatically recovers all deleted Outlook attributes such as emails, contacts, journals, notes, attachments, calendar entries, etc. during the repair process. In addition to this, the software shows you how to fix Outlook 2013 not responding after startup and even easily fixes highly encrypted and password protected Outlook PST file. The software is available for free download, just get the free download, and follow the simple instructions given below to fix the issues with your Outlook.


Step-by-Step Instructions to Fix PST File When Scanpst.exe Not Responding During Repair:

Step 1: Launch Remo Repair on your Windows desktop/laptop computer and click on Open PST File button, if you know the PST file location (or) Find PST File button if you want to search for the PST file (or) Select Outlook Profile button if you have more than one MS Outlook profile.

Scanpst.exe Not Responding during Repair - Main Screen

Figure A: Select PST File

Step 2: Next, browse for the destination location to save repaired PST file, select Smart Scan and click on Repair button to start the repair process.

Scanpst.exe Not Responding during Repair - Choose Scanning Method

Figure B: Click Repair Button

Step 3: Soon after the completion of the repair process, the tool displays all your Outlook elements such as notes, contacts, calendars, emails, attachments etc.

Scanpst.exe Not Responding during Repair - Repaired PST File

Figure C: Repaired PST File


  • Backup your Outlook PST file, before repairing it using Inbox Repair tool
  • Stop trying again and again, when you are unable to repair PST file using ScanPST; it may damage the file further