Inbox Repair Tool Not Responding During PST Repair

You run Scanpst.exe to repair issues in Outlook or to fix corrupt/damaged PST file. But, there is no assurance that this Inbox Repair tool always solves your problem. What if the ScanPST does not recognize PST file or you are unable to repair PST file using ScanPST? No worries! Here is what to do when Scanpst.exe not responding during repair…


Scanpst.exe Not Responding During Repair…

Personal Storage Table simply called as PST is a database file, which is saved on your computer. This file contains all Outlook attributes such as emails, calendar entries, RSS feeds, contacts, notes, journals etc. Hence this file is very important for proper functioning of MS Outlook application.

However, due to many unforeseen reasons, PST file tends to get corrupt after which you won't be able to access your emails or use any other Outlook feature. You can solve this problem by taking the help of an inbuilt PST repair utility offered by MS Outlook- Scanpst.exe.

Inbox Repair Tool Stopped Responding:

Scanpst.exe is an Inbox Repair tool which comes bundled with Outlook application that helps you in fixing minor corruption issues of PST file. However, many times Scanpst.exe file does not respond while repairing your PST file and shows different error messages like,

  • Scanpst.exe tool is not responding. An unknown error has occurred
  • Scanpst.exe entry point not found
  • Scanpst.exe system fatal error
  • Outlook PST file cannot be repaired using Scanpst etc.

This problem usually occurs if your Outlook PST file is severely damaged or corrupted due to virus infection, PST file exceeding its size limit etc. And, if scanpst.exe not responding during repair, you need to download and use a reliable third-party application such as Remo Repair.

How to Fix PST File When Scanpst Does Not Respond During Repair?

It is recommended to use Remo Repair when Inbox Repair tool not responding during repair. This is a fast, reliable and effective application with a powerful built-in algorithm to fix severely corrupt/damaged PST file. This application does not modify or change the original PST file, instead, it creates a new repaired PST file.

The tool is designed with a user-friendly and simple-to-use interface with which even a person with zero technical knowledge can fix corrupt PST file. The best feature of this application is when you repair your PST file, it automatically recovers all deleted Outlook attributes such as emails, contacts, journals, notes, attachments, calendar entries etc. during the repair process. In addition to this, the software shows you how to fix Outlook 2013 not responding after startup and even easily fixes highly encrypted and password protected Outlook PST file.

Remo Repair utility supports fixing PST file created on Microsoft Outlook 2000, 2003, 2007, 2016, 2013 and Outlook 2010 versions and is compatible with all Windows operating systems such as Windows XP, Windows Vista, Windows 7/8/8.1/10 and Windows Server 2008/2003. Furthermore, this tool is free from all malware/virus and provides free technical assistance to all its users 24/7.


Step-by-Step Instructions to Fix PST File When Scanpst.exe Not Responding During Repair:

Step 1: Launch Remo Repair on your Windows desktop/laptop computer and click on Open PST File button, if you know the PST file location (or) Find PST File button if you want to search for the PST file (or) Select Outlook Profile button if you have more than one MS Outlook profile.

Scanpst.exe Not Responding during Repair - Main Screen

Figure A: Select PST File

Step 2: Next, browse for the destination location to save repaired PST file, select Smart Scan and click on Repair button to start the repair process.

Scanpst.exe Not Responding during Repair - Choose Scanning Method

Figure B: Click Repair Button

Step 3: Soon after the completion of the repair process, the tool displays all your Outlook elements such as notes, contacts, calendars, emails, attachments etc.

Scanpst.exe Not Responding during Repair - Repaired PST File

Figure C: Repaired PST File


  • Backup your Outlook PST file, before repairing it using Inbox Repair tool
  • Stop trying again and again, when you are unable to repair PST file using ScanPST; it may damage the file further