How to Resolve “Cannot Open This Item. Outlook Has Already Begun Transmitting This Message” error in Outlook?

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It’s a common situation where every Microsoft Outlook user might come across one or the other day. You have written an email, click the Send button and the email goes to Outbox folder. After a while, the email is sent from your account and disappear from the Outbox and you can find it in the Sent items folder.

But, only a few of us might go through the different case, where you encounter an error that states “Cannot open this item. Outlook has already begun transmitting this message” when you try to send or open the email present in the Outbox folder.

Typically, an email stuck in the Outbox due to numerous reasons like improper internet connection, an internal problem with the Microsoft Outlook application, the large size of the email, etc.

How to Fix “Cannot open this item. Outlook has already begun transmitting this message” Error?

However, you can try below troubleshooting techniques to resolve the error message “Cannot open this item. Outlook has already begun transmitting this message” in a quick way.

Step 1: Delete Email from the Outbox

Go to Outbox, double-click on the email. If it opens, delete it.

If the email fails to show up, either right-click on it and select Delete or drag it to the Draft folder. From the Draft folder, either Discard the email or try to send it again.

Step 2: Delete Email from Outbox in Offline Mode

In Microsoft Outlook 2007 or earlier versions:

  • Go to File menu and select Work Offline

work-offline-2007

In Microsoft Outlook 2010 or later versions:

  • Click on the Send / Receive tab from the top panel and select Work Offline

work-offline-2016

Now, try the #step 1 to delete/send the email from your Outbox folder in Offline Mode.


Additional Information:
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Step 3: Try Safe Mode

If working in Offline Mode fails to help you in fixing the error “Cannot open this item. Outlook has already begun transmitting this message” then launch Outlook in Safe Mode and attempt to resolve the error.

To launch Outlook in Safe Mode;

  • Hold down CTRL key and open Outlook app (by clicking the Outlook icon from Taskbar or Start menu)
  • Click Yes when prompted “Do you want to start Outlook in safe mode?”

outlook-safe-mode

Now, you have opened the Outlook in Safe Mode, so follow the instructions mentioned in #step 1 and send the email. If not, delete it.

Step 4: Create New PST and Delete the Outbox Email

In MS Outlook 2007 and older editions:

Click File menu, select New and choose Outlook Data File…

new-data-file-2007

In MS Outlook 2010 and newer editions:

  • Select Account Settings from the File menu, choose Account Settings… and click Add…
  • Give a name for the new Outlook Data File (PST) and click the OK button.
  • Select the newly created Outlook data file (.pst) and choose “Set as Defaultoption.
  • Click OK and close the Outlook.
  • Restart the Outlook and go to the secondary Outbox folder (the one from your original .PST file).
  • Move the email which is stuck at the Outbox to your Drafts folder then, try to send or delete (Discard) it.
  • Now, set your original PST file (old one) as the default Outlook Data File and delete the newly created PST file. Restart the Outlook.

How to Solve the Error ‘Could not complete your request because the smart object is not directly editable’

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Introduction to layers and Smart Objects

A layer in Photoshop, as the name suggests is a file that you can stack one on top of the other. A new image has only one layer. But when you add more layers on top of this original image, you can add more data or just use them for color or tone adjustments. Thus, by using layers you can alter an image to your liking, without editing the original pixels.

Smart objects on the other hand are a special type of layer that contains image data. They are designed to contain all original characteristics of the layer and also give you the freedom to perform a thorough non-destructive editing of the layer.

Solution to fix the error ‘Could not complete your request because the smart object is not directly editable’

But editing a Smart Object is not very straightforward and some users have complained about the following error when trying to edit a Smart Object.

‘Could not complete your request because the smart object is not directly editable’.

Solution 1: Convert Smart Object to a normal layer

The error ‘Smart Object is not directly editable’ occurs mainly because a smart object contains data in a non-destructive container file. And because of this, you are not allowed to edit this smart object file directly.

A workaround to this problem is to convert the Smart Object to a normal layer. To do that, first select the Smart Object you want to edit from the Layers panel and follow one of these methods.

  1. In the Layers panel, double click on the Smart Objects icon
  2. The second option is to convert the Smart Object to a raster layer. To do so, go to Layer > Simplify Layer
  3. Go to Layer > Smart Objects > Edit Contents
  4. Go to Properties and select Edit Contents

By following one of the above methods, you can convert the Smart Object to a normal layer, which you should be able to edit easily.

Solution 2: Unlock the image layer

In most cases, converting the Smart Object to a normal layer (as explained in Solution 1) should resolve the error ‘Smart Object is not directly editable’. However, if that doesn’t help, it could be because the image is locked.

To unlock the image, please follow the instructions below.

  1. Open the Smart Object you want to edit
  2. Go to Layers and click on the Lock icon

unlock-image

Once the image is unlocked, you should be able to edit the contents without any errors.

Conclusion

Adding layers will help you alter the image without modifying original pixels. This helps avoid damage to the original image in most cases. However, there are some instances that cause your PSD file to get damaged or corrupt such as Photoshop hanging when working on an image or Photoshop malfunction, etc.

In such cases, Remo Repair will repair corrupt PSD files on your Mac or Windows. It repairs your image using a read-only mechanism, so all layers of the image file are recovered without any changes. If you have a corrupt PSD image that needs to be repaired, check out Remo Repair PSD and give it a try.

How to Edit and Trim Videos in Windows 10 Photo App?

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We all know that Microsoft has stopped adding the inbuilt Movie Maker app in recent Windows editions. Thus, most of the users who are running the latest operating systems think Windows is not equipped to edit their short video clips and go for a third party video editor tool to edit them.

Luckily, your new Windows 10 operating system has got an inbuilt tool to trim or split your video files. But, many of us are not aware of the inbuilt mechanism since it is not a direct way or the tool named as a video editor/something alike.

Photos app a built-in image viewer application provided in all editions of Windows 10 helps in editing or trimming your video clips without installing any additional software/plugin. So, follow this simple step-by-step guide that explains how to trim a video in the Windows 10 Photos app in an easy way.

How to Trim a Video in Windows 10 Photos App?

Step 1: Select the video which you want to trim using Photos App, right-click select Open with and click Photos.

open-video-with-photo-app

Step 2: Once the video started playing in Photos app, click the Edit & Create button (or Get creative with this video) located at the top-right corner and select Trim option from the drop-down menu.

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Step 3: Now, two new sliders will appear on the video playback timer. Adjust those sliders to select the required part of the video (or to remove the unnecessary parts from it).

trim-slider

When you are done with the trimming process, click on the Save as/Save a copy button (present at top-right corner).

That’s it. As soon as you hit the Save as/Save a copy button, the selected portion (trimmed part) of the video will get saved as a separate file (with a name included Trim at the end) in the same location where your original video is located.

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How to Split a Video in Windows 10 Photos App?

If you want to split a large video file into multiple small video clips, then

  • Open the video file in Windows Photos app, trim it once and save the file
  • Open the original video again and trim it once

Keep doing this repeatedly until you split the large video file completely into a number of small clips.

Fix Error ‘Setup cannot continue because Outlook isn’t configured to have a default profile’?

Many users encounter problems while configuring iCloud in Outlook on their new systems. They seem to have problems when they check for emails, contacts or calendars and receive an error message that reads as follows

‘Setup cannot continue because Outlook isn’t configured to have a default profile. Check your Outlook settings and try again.’

In order to resolve this problem, we’ll provide some solutions in this blog. Try them one by one and you should be able to get back your emails, contacts and all data in Outlook.

Solution 1: Make sure ‘Always use this profile’ is selected in Outlook

  1. In the taskbar, type Control Panel and open it
  2. Then type Mail in the Control Panel search and double click on it
  3. Select Show Profiles
  4. Under the section ‘When starting Microsoft Outlook, use this profile’, select the ‘Always Use this Profile’ option

If you use multiple profiles, you can choose one as a default profile. To do so, in the Choose Profile dialogue box, click the profile you want to make default from the Profile Name list.

Solution 2: Reinstall both Outlook and iCloud

As the next workaround, you can try reinstalling both Outlook and iCloud applications. Reinstalling these applications is known to resolve the error in many cases.

Solution 3: Use an older version of iCloud

There are complaints about synchronization problems with newer versions of iCloud. To eliminate this as a reason for the error, try installing an earlier version of iCloud such as 5.2.1. This is also known to help resolve the Outlook set up error.

Solution 4: Use PowerShell commands to remove the Store version of Office

Having a Store version of Office is known to cause the error ‘Setup cannot continue because Outlook isn’t configured to have a default profile’ error. To resolve this, you will need to download the Click-To-Run installation available on Office.com.

Ideally, installing a Click-To-Run Office should remove the previously installed Store version, however, in order to ensure that it is removed, we will need to run the following PowerShell commands.

  • Type PowerShell in the taskbar search
  • Click Run as Administrator and enter the admin password
  • Then enter the following command and hit Enter

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  • Next, enter the following command and hit Enter

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  • Close PowerShell and open it without using running as administrator

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  • Next, run iCloud in compatibility mode using the instructions below.
  • Go to ‘iCloud.exe’ and right click on it to select Properties
  • Go to Compatibility tab and check the box ‘Run This program in compatibility mode’ and try syncing Outlook and iCloud

We hope one of these solutions explained in this blog helps you fix the Outlook setup error. These issues are of course errors that occur rarely and are only specific to iCloud syncing with Outlook. But there are also more common errors such as trouble sending emails or Outlook not opening. These errors are often a result of corruption in Outlook data file called PST.

And by repairing the corrupt PST file using Remo Repair PST, all your Outlook errors will be repaired. This tool repairs your PST file in such a way that the original contents of the file are not altered. So, you can expect the PST repair process to be very smooth. Also, refer to this link when you find that the PST file is not showing emails. Some helpful tips to overcome this problem are provided.

How to Identify and Install Missing Codecs in Windows?

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A codec, short for codedecode is used in most audio and video files. The encoder part of the codec is a program that shrinks a video or audio for storage or transmission purposes. The decoder in it decodes the video when you have to view the file or edit it.

You cannot imagine downloading video and audio files if not for codecs because in that case, the files would have taken about 5-10 times longer than they do now.

How many types of codecs are available?

Codecs, in general, are extremely complicated. One single file type (also referred to as a container) can use many different types of codecs within it. So, just because your media player supports a particular file type, it does not mean all the codecs that the file type can contain is supported.

For example, AVI is a type of file extension that you see often. But you should know it is only a container that can contain a variety of different codecs. So, when you see a media player supporting AVI files, but doesn’t play the AVI file you are trying to play, it indicates that the codec used in the AVI file is not supported.

In fact, there are several hundred types of codecs available for audio and video files. You may not need all of them, but you sure need the most common ones such as MP3, WMA, DivX, XviD etc.

Which codec do I need?

If you don’t have necessary codecs installed, you may receive the following errors upon playing the video file on Windows PC.

  • The media file you are trying to play is not supported
  • Invalid file format
  • The player cannot play your file because the required codec is not installed on your computer

In order to solve this error, you will need to find out which codec you need. For that, you will have to find the codec that the video file you are trying to play is using. Below are instructions to find the codec on Windows PC’s.

  1. Right click on the file you are trying to play and select Properties
  2. Select the Summary tab

The file description section should tell you the audio and video codecs your file is using. Once you have found that, go ahead and search for those codecs online. Download them and in no time, you should be able to play your file.

Common types of codec packs

K-Lite codec pack: It is a powerful codec pack that allows playback of many types of video files such as AVI, MKV, FLV, MPEG, DVD, Blu-ray, and many more formats. K-Lite comes in 4 different versions such as Basic, Standard, Full, and Mega. Although, Standard is the most commonly used pack, Basic works just fine if all you need is to play certain formats.

Full and Mega are designed for power users with a lot of great features including the Media Player Classic.

CCCP codec pack: CCCP stands for Combined Community Codec Pack and is capable of playing a wide variety of media formats and files. It was mainly designed to resolve problems caused by conflicting codec packs. This is an option to consider if you want a comprehensive codec pack to play various kinds of video files.

VLC player: Of course, this is not a codec pack but a versatile media player that you should consider having on your system. It is like a Swiss-army knife that is capable of playing a wide variety of video files.

Conclusion

Of course, one of the most common causes of any video file not playing is the codec factor. But what is also important to note is that there may be other factors such as corruption in the file. If the video file is corrupted, you may experience playback issues, audio video sync issues and so on. In such cases, you can repair the file using Remo Repair and play them easily.

So, if your MOV or MP4 file is not playing on WMP or other media players, just download Remo Repair MOV and repair your file. Once the file is repaired, you will be able to play your video file without any issues.

How to Easily Export and Import Outlook Mailbox?

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Outlook Mailbox holds your received emails (Inbox), Sent Items, deleted items, Draft, Archive, Junk, Spam, RSS Feeds, Contacts, Calendar, and other attributes from your email folder.

So, when you are migrating to the new computer, upgrading to a latest Windows operating system or Microsoft Outlook version then, you need to move your Mailbox along with the rest of data. But, moving Outlook Mailbox is not easy as copying regular files.

Instructions to Export and Import Outlook Mailbox on Windows:

Therefore, here is a descriptive editorial to explain exporting and importing Mailbox contents in Outlook on Windows computer:

Step 1: Export-Mailbox Items to a PST File

Open Outlook, select File menu from the top pane and click Open & Export option. Next, choose Import/Export.

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In older Outlook versions, select File menu, then Options. Next select Advanced to reach Export/Import window.

In the Import and Export Wizard, click Export to a file option, and go Next.

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Specify Outlook Data File (.pst) as the file to be exported, and hit Next.

outlook-data-file-pst

In Export Outlook Data File window, select folders to export, enable Include subfolders option and go Next.

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Provide a name for the file to be exported in Save exported file as field and hit Finish. (By default this file is saved in the Documents -> Outlook Files)

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Type in your password, click OK. (Remember password to access Personal Folders File later).

Go to the location where you opted to save the exported PST file and verify that the file is created.

Step 2: Import-Mailbox Items from the Exported PST File as Separate Folder

1. Import-Mailbox Items from the Exported PST File as Separate Folder

In Outlook, go to File menu, select Open & Export then, Open Outlook Data File option.

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In older Outlook versions, select File -> Account Settings and Account Settings… from the drop-down list. Next, switch to Data Files tab, and click on the Add button.

Browse and select the exported PST file. Click Open or OK.

The exported data file (.pst) items will be placed in Outlook left navigation pane after your default Mailbox items.

Add-on: Wondering how to bring back deleted emails in Outlook? Then, try the Remo Repair Outlook application. It is an award-winning PST repair tool that effortlessly fixes corrupt, damaged or inaccessible PST files. It can assuredly restore lost or deleted Outlook items like emails, contacts, task, etc. along with repairing the affected PST file. It is also helpful if you are wondering how to retrieve emails from archive PST files.

2. Import-Mailbox Items into your Existing Mail Folder

Open Outlook, select File menu from the top pane and click Open & Export option. Choose Import/Export.

Next, opt to Import from another program or file, and hit Next.

import-from-another-file-program

Next select Outlook Data File (.pst) under Select file type to import from:

outlook-data-file-pst

Browse and select the exported PST as File to import. Check Allow duplicates to be created option and click Next to continue.

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Select the main folder which you want to import, check the checkbox Include subfolders and specify Import items into the same folder in. Hit Finish.

Outlook now imports all your emails, appointments, tasks, etc. from the exported PST file into your current Outlook profile.

How to Set Up Automatic Outlook Out of Office Reply?

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An out-of-office reply is an inbuilt option provided in Outlook to convey appropriate reply to the received emails when you are away from the Outlook application/computer for long days.

It is not complicated to configure automatic Outlook out of Office reply as you can do it in a number of ways. So, in this instructive editorial, it is explained in detail that how to set up Outlook out of Office reply in an easy way.

Steps to Setup Up Out of Office Reply:

Step 1: Click File menu and select Automatic Replies.

file-menu-automatic-replies

Note: In older versions of Outlook, select Tools then choose Out of Office Assistant option.

Step 2: In the Automatic Replies wizard, click Send automatic replies button.

Optional: Set a range of date for sending automatic replies. This will automatically turn off automatic replies after the specified date and time. Else, you have to turn off automatic out of Office replies manually.

Step 3: In Inside My Organization panel, type your reply for the sender email that you want to send when you are out of the office. For, example

I will be out of office from 5th to 11th. Please contact my assistant, ABC at XYZ@yahoo.com for further assistance.

Step 4: Select OK and save the settings.

automatic-replies

In case, you cannot find Automatic Replies option in the Outlook File menu, then follow the below guidelines to set up out of Office reply.

#1: Create an Out of Office Email

In Outlook, create a new email, enter the subject as Out of Office and content (body for your out-of-office email as explained in previous procedure).

Select File, click Save As, name the file as Out of Office and select Outlook Template (*.oft) from the Save as type drop-down menu. Click Save button.

#2: Create an Out of Office Rule

  • Go to File and select Manage Rules & Alerts.

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  • Switch to E-mail Rules tab and choose New Rule.

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  • In “Start from a blank rule” section, select Apply rule on messages I receive and hit Next.
  • Keep Step 1 and Step 2 boxes unchanged and go Next.
  • Select the sender type in Step 1: Select condition(s) and click Next.

start-from-blank-and-select-conditions

  • When the Outlook prompts to apply this rule to all emails you receive, hit Yes.

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  • Select the “reply using a specific template” option in Step 1: Select action(s).
  • In Step 2: Edit the rule description, click on a specific template.

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  • In “Select a Reply Template” window, click User Templates in File System (under Look In).

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  • Open the template (.oft file) which you have created in #1 and proceed Next.
  • Add exceptions (if you wish), name the rule as Out of Office.

#3: Turn On the Rule

  • Turn on this rule option is checked by default. If you want to run automatic out of Office reply now, leave this checkbox checked and click Finish button.
  • Else, uncheck the box and later turn it on using below steps.
  • Open File menu and select Manage Rules & Alerts.
  • Under E-mail Rules pane, find out of Office rule you created, enable it (check its checkbox) and hit OK.

Note: You must leave your Outlook application running so that it can send automatic out of Office replies for your received emails when you are not available.

Added Info: Does your Outlook not responding when sending emails or while opening? Your Outlook data file is damaged or broken; the ScanPST.exe cannot repair .pst file? Want to find lost emails in Outlook? Here is the one-stop solution for all your MS Outlook problems. Get Remo Repair Outlook and fix any of your Outlook related issues like fixing damaged, corrupt, or inaccessible PST, restoring lost or deleted emails, tasks, rules, and more in just a few simple steps.

5 Solutions to Resolve MS Outlook Error 0x80040115

Have you encountered a situation where you type an email in Outlook and hit Send, but the email doesn’t get delivered? Instead, you get thrown an error

‘Error 0x80040115: We can’t complete this because we can’t contact the server right now. Please try later’.

And you try again later only to get the same message again. What to do in such situations? What are the reasons for this Outlook error? Answers to all of these questions along with solutions to resolve the error are covered in this article. Read on to find out more.

Reasons for the MS Outlook error ‘0x8004015’

The main causes of the Outlook error ‘0x8004015’ are

  • Corrupt installation of MS Outlook
  • Damage caused due to virus/malware
  • The large size of the PST file
  • Mail server issues
  • Internet connectivity issues
  • PST file corruption

Steps to resolve the error ‘0x8004015’

Solution 1: Encrypt data between Microsoft Outlook and Microsoft Exchange

  • In the Search bar in the Start menu, type Control Panel and open it
  • Then select Mail > Show Profiles and choose your profile

click-show-profiles

  • Then click Properties > Email accounts

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  • Choose your email account and click Change

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  • In the window that opens, click More Settings > Security

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  • Select the checkbox corresponding to ‘Encrypt data between Microsoft Office Outlook and Microsoft Exchange’ and save changes

Solution 2: Disable anti-virus

If you are unable to send emails and receiving an error ‘0x80040115’ in Outlook, it could also be due to anti-virus in your system. In order to solve this problem, disable your anti-virus temporarily and try to send the emails. If you are able to send them, then it is an anti-virus related issue.

Solution 3: Clear DNS cache

In certain situations, clearing DNS cache or flush DNS as it commonly called is known to resolve issues with sending emails. Here are instructions to flush DNS in your system.

  1. On the Search bar in the Start menu, type Command Prompt
  2. Right click on the Command Prompt and select Run as Administrator
  3. When the command prompt opens, type the following command

‘ipconfig /flushdns’

flush-dns

Once the command runs, check if the error is resolved and you are able to send emails in Outlook.

Solution 4: Repair Outlook

The error ‘0x80040115’ could also be due to a corrupt Outlook installation. In that case, the issue can be resolved by repairing the Outlook installation using the built-in repair utility. To use this feature, follow the steps below.

  1. Click Windows + X on your keyboard and select Apps & Features from the menu that opens
  2. Find Microsoft Outlook/Microsoft Office and click on it
  3. Then click Modify > Quick Repair
  4. If Quick Repair doesn’t help you, select Online Repair for a more intensive repair process

Solution 5: Use Remo Repair PST

Corruption in the Outlook data file called PST can lead to errors such as ‘0x80040115’. In order to solve this problem, Remo Repair PST can be used. This tool repairs Outlook data file (PST) irrespective of the reason of corruption and severity of corruption. Once the file is repaired, all of your Outlook data can be accessed and you should be able to send emails without any problem. This software can not only be used to repair corrupt PSTs but can also be used to repair damaged PST files and inaccessible PST’s.

We hope that this blog post helped you and that you were able to solve the error ‘0x80040115’ using one of the methods provided.

How to Fix Windows Media Player Server Execution Failed Error?

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Windows Media Player is the default player comes in-built with Windows operating system, even in Windows 10. Since it is very easy to use, it is considered the all-time player for Windows. But, error messages displayed in WMP made it little tough to handle for few users. Among such error codes, Windows Media Player server execution failed error is the one that became tricky to fix.

Typically, Windows Media Player server execution failed error occurs when you close Windows media player and immediately try to open a file using the WMP. This is because even though the Media player UI is closed, the program will be still active in the background.

Other possible causes for the Windows Media Player server execution failed error are:

  • Inactive Windows media player network service
  • An issue with the user account
  • Other software conflicts with the Windows Media Player, etc.

Instructions to Fix Windows Media Player Server Execution Failed Error:

Step 1: Close Windows Media Player from the Task Manager

  • Press CTRL, Shift and Esc keys at a time to open Task manager.
  • Under the Processes tab, find Windows Media Player and select it.
  • Click the End task button located at the bottom right corner.

end-wmp-in-task-manager

  • Now, check this fixes Windows Media Player server execution failed error.

Step 2: Disable Windows Media Player Network Sharing Service

  • Open Run app by holding Windows and R keys simultaneously.
  • Type services.msc and click OK.

type-services-msc

  • Under Services (Local), right-click on Windows Media Player Network Sharing Service. Select Properties.

wmp-network-sharing-service

  • In the General tab, Disable the Startup type and hit OK.

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Now, reboot the system and check Windows Media Player server execution failed error is resolved.

Step 3: Register jscript.dll and vbscript.dll

  • From the Start menu, search Command Prompt, right-click on it and select Run as administrator.
  • Click Yes in UAC (User Account Control) prompt.
  • Type regsvr32 jscript.dll and press Enter key
  • Wait until the registration gets succeeded.

register-js-and-vb-script

  • Next, type regsvr32 vbscript.dll and hit Enter button.
  • Wait until the registration gets succeeded.

Close the Command Prompt and restart Windows Media Player to check server execution failed error is solved.

Step 4: Add the Administrator Group to Local Service

  • Open Command Prompt as admin.
  • Type net localgroup “Administrators” “NT Authority\Local Service” /add and hit Enter key.

add-admin-to-local-service

  • Close the CMD window and restart your system.

Step 5: System Restore

If you have created restore points, then restoring your system to the time where the Windows Media player was working fine, might help you to resolve the issue.

How to perform System Restore?

  • From the Start menu, open All Programs, go to Accessories and select System Tools. Open the System Restore and provide the password if, prompted (in older Windows).
  • In later versions of Windows like 10, 8 directly search for System Restore at Start menu and open Create a restore point app.
  • Select the most recent restore point/date and go Next.
  • Click the Finish button to start system restore process.

Step 6: Reinstall Windows Media Player

  • Open Programs and Features from the Control Panel.
  • Click Turn Windows features on or off.

turn-windows-features-on-or-off

  • Under Media Features, uncheck Windows Media Player and hit OK.

uncheck-wmp

  • Restart the system and again open Turn Windows features on or off the wizard.
  • Check (enable) Windows Media Player.

Also, it is suggested to verify whether your media file works on other media players or not. This is because corrupt or damaged media like MOV, AVI, or MP4 files won’t play in Windows Media player hence, it screens several error messages during the playback.

If the video file which you are trying to play on WMP is broken and it fails to play on any of the media players, then fix it using a reliable video repair tool like Remo Repair. Irrespective of the cause behind file corruption/damage, this award-winning software can assuredly repair damaged MP4 file, and MOV videos to make them playable again.

How to Fix Error Synchronizing Folder in Outlook

The OST file, which stands for Offline Storage table is a data file that makes it possible for users to work offline in Outlook. Later, once connected to the internet, the .ost file synchronizes messages with data available on the server.

Normally, you shouldn’t have problems with this synchronization process but on rare occasions, you may find some issues. If you encounter such a situation when synchronizing a .ost file with the Exchange Server mailbox, then this troubleshooting guide will help you resolve the problem.

Steps to Fix Error Synchronizing Folder in Outlook

First check if offline folders are being synchronized

Let’s first check whether offline folders are being synchronized.

  • Right click on the offline folder and select Properties
  • Click Synchronization and check the ‘Statistics for This Folder’ tab
  • In the Statistics tab, check the following fields:
    • Last Synchronized On
    • Server folder contains # Items
    • Offline Folder Contains # Items

If the synchronization works properly, then the number of items in Server folder and Offline folder will be the same. If not, you need to verify the profile settings in the manner as discussed below.

Verify profile settings in Outlook

Verifying profile settings is different for various Outlook versions. Let’s look at them one by one.

In Outlook 2007,

  1. Open Outlook and go to Tools menu
  2. Select Account Settings > Data files > Email tab
  3. In the Email tab, select Mailbox – account name > Settings > Advanced tab
  4. Verify if ‘Use Cached Exchange Mode’ is selected and close the Account Settings window

In Outlook 2010,

  1. Open Outlook and click File > Account Settings > Account Settings
  2. Click Data Files > Email tab
  3. In the Email tab, select Mailbox – account name and click Change
  4. Verify if ‘Use Cached Exchange Mode’ is selected and close the Account Settings window

In Outlook 2013 and 2016,

  • Open Outlook and go to File menu

go-to-file-menu

  • Then select Account Settings > Account Settings

account-settings

  • Select the appropriate Outlook account and click Change

click-change-in-account-settings

  • Check under Offline Settings, if ‘Cached Exchange Mode’ is selected

check-cached-exchange-mode

Automatically synchronize folders

After you check these settings, it is time to synchronize the folders. You can use the following procedure to synchronize folders automatically every time you go online in Outlook.

  • Open Outlook and go to Send/Receive tab

define-send-receive-groups

  • Click Send/Receive Groups > Define Send/Receive Groups
  • In the Send/Receive window that opens, select ‘Perform an automatic send/receive when exiting’ option and close the window

perform-automatic-send-receive-when-exiting

  • Now, the error should be resolved and your offline folders should be synchronized automatically every time you exit Outlook.

Use Remo OST to PST converter

Sometimes .ost files get corrupted or inaccessible due to failure in offline folder synchronization, issues with Exchange server or due to other reasons. If that happens, Outlook emails, contacts, calendars etc. become inaccessible.

In such cases, an OST to PST converter can be used to convert the OST file to PST, so all the Outlook contents can be accessed. For this purpose, Remo OST to PST converter is the best choice. It can convert your OST to PST by retaining the original content and OST file structure. Once converted to PST, you can import the file to Outlook and access its contents.