Fix: An Unknown Error Occurred – ‘23132’ on Quick Time Player

QuickTime Error Fix

In normal conditions, your QuickTime player should be able to play both MOV and M4V files smoothly. However, when there are any software changes such as an installation, uninstallation or an upgrade of QuickTime, some conflicts may arise resulting in problems playing the media file. In this article, we discuss one such issue related to QuickTime called ‘Error 23132’.

Reasons for QuickTime error 23132

  • Missing or deleted QuickTime related files
  • Windows registry corruption due to installing or uninstalling QuickTime
  • Virus/malware attack
  • Corrupt installation of QuickTime software

Solutions to resolve QuickTime error 23132

Solution 1: Run Disk Cleanup

A lot of junk gets accumulated on your computer from using the web and general computer use. Cleaning up this junk will not only improve system performance but also help in resolving errors such as ‘QuickTime error 23132’.

Of course, you can make use of professional clean up tools if you’re ready for it, but a regular Disk Cleanup will also do the job for you. To run Disk Cleanup, follow the instructions below

  • Click on the Start button and type ‘command’ in the Search box
  • Hold Shift + Control and then hit Enter
  • Type ‘cleanmgr’ and hit Enter
  • After calculating how much of space you can free up, the Clean Manager will display the details
  • Check the boxes for the categories you want to clean up and click Ok

Solution 2: Update Device Drivers

Updating device drivers are also known to resolve the ‘Quick Time error 23132’ in some cases. To update drivers, please follow the steps below.

  • Click on Windows + X and select Device Manager
  • Expand the required category and find the name of your device
  • Right click on your device and click Update Driver
  • Then select Search automatically for updated driver software

These steps should help you update drivers. However, if you’re unable to update drivers, right click on the device in Device Manager and click Uninstall. Then restart your PC for the computer to reinstall them automatically.

Solution 3: Use System Restore to undo any recent changes

  • Open Control Panel and select System & Security
  • Then click on System > System Protection link
  • Then click on System Restore
  • Follow the on-screen instructions and select a restore point to restore your computer

This will undo any recent change that may be causing the QuickTime error.

Solution 4: Run SFC

SFC is a scan that is run on your system to repair corrupt or damaged system files. Running this scan often helps resolve many errors including ‘QuickTime error 23132’.

  • Click on Windows + X and select Command Prompt (Admin)
  • Once the command prompt opens, type ‘SFC /scannow’
  • Wait for the scan to complete as it may take a while and then restart your computer to see if you can play the video files

Solution 5: Perform a clean install of Windows

If none of these methods work, you may need to reinstall Windows completely to resolve the problem. This can be done either using a Windows installation disc or from the recovery menu.

Once Windows is reinstalled, try playing the media file in QuickTime Player. Ideally, this should resolve the issue in most cases.

Use Remo Repair MOV

If you have tried all the above methods and still unable to play your media file, it indicates that your video is corrupt. In order to repair corruption in MOV files, you can make use of Remo Repair MOV. All kinds of corruption issues such as header issues, blurry videos, audio video out of sync issues or virus infected files can be fixed using the tool.

You can also use this software to fix Quick Time error 2048 and other common QuickTime errors. Just download a trial and try for yourself.

Resolved: ‘Movie recording has been stopped automatically’ Problem in Camera

Camera Issue

We have heard many users complain about issues with recording videos on a DSLR camera. A common complaint is that videos stop recording after a couple of minutes and an error message ‘Recording was stopped automatically’ is displayed.

Why does this happen? And how can this be avoided or resolved? If you’re looking for answers, please go through this article, as we are going to provide some helpful solutions.

Causes and solutions for the error ‘Recording was stopped automatically’

DSLR recording limits: Usually cameras have a recording time of 29 minutes and 59 seconds. Anything over this limit is considered as a video camera. So many DSLR’s have the same ’29 min’ to avoid being called a video camera and bear unnecessary tax expenses. So if you’re trying to record over this limit and receiving the error, now you know why! Of course, in this case, the camera should allow you to continue recording after pressing the play button again.

Use a high-speed SD card: Read and write speeds are nothing but how fast the camera can store and retrieve information. Based on this concept of read/write speed, SD cards are classified into a number of different classes. The higher the class number, the better is the quality of the SD card. For example, Class 9 or 10 is better than Class 6.

For DSLR’s, it is recommended that you have a Class 6 SD card or higher. If the SD card is slower than Class 6, it means that your SD cards will not be able to match with the camera’s speed and may contribute to issues with recording videos. Hence, for best results, use a class 10 good quality SD card.

Turn OFF your camera and cool it: The recording may stop midway if the camera is being overheated or overused. The sensors in your camera will safeguard the device by way of stopping the camera.

Over-heating usually happens when you are shooting in hot temperatures for a long period of time. In this case, turn OFF your camera and use only after it has cooled down completely.

Use a new memory card: Memory cards usually have a size limit of 4GB for individual files. So, if you’re recording movies of over 4GB, the camera will create a new file and continue recording on that. However, if the memory card is full and there is no place to create additional files, then you may see ‘Recording has stopped’ error. In that case, you will have to use a new memory card to continue recording.

Of course, even if you’re not recording movies of over 4GB but your memory card is full, you may receive a recording error. Even in that case, replace your card and try again.

Are you having trouble playing your video files?

Normally, if you’re having trouble playing your video files, it is probably due to an incompatible player or due to corruption in the file. The first case can, of course, be solved by using a better media player, but the latter, even easier. Just download Remo Repair MOV and repair your MOV and MP4 files.

Remo Repair MOV is the perfect HD repair utility to repair all kinds of corruption issues with your MOV and MP4 files. The best part about using this software is that it uses a read-only mechanism to repair your file, so you can expect the repaired file to have the same data as the original.


If your movie recording has stopped suddenly, it is mostly due to SD cards like explained above. Of course, slow read/write speeds and space constraints are some of the reasons, but a corrupt SD card can also produce such errors. In this case, it is advisable that you recover data from the SD card and replace it. Once that’s done, you should be able to record videos smoothly.

Fix: Scanpst.exe is Not Responding after Clicking Repair

Scanpst not Responding FixAs an Outlook user, you may already be familiar with PST files and how important they are for Outlook. For those who are new to PST files, they are local data files containing all Outlook information like emails, contacts, calendars etc. These files are extremely essential for Outlook to function.

Any damage or corruption to these PST files can affect the performance of Outlook and hence they need to be repaired immediately should you encounter any issue. In order to repair these PST files, you can make use of a built-in tool called Scanpst, provided by Microsoft. This is a simple yet robust tool to repair minor corruptions in your PST files and help to resolve many Outlook problems.

Scanpst not responding after clicking on Repair

Like all tools out there, Scanpst does have some downsides to it. Sometimes, when you click on the Repair button in Scanpst, it may not respond or may get stuck on the repair screen. Why does this happen? Let’s look at the reasons and corresponding solutions in this article.

Case 1: Fix Oversized PST file

PST files have a copy of every email, every attachment and basically everything in your Outlook. So over time, this file can grow very large if not maintained. This large file can make Outlook slow or cause other issues. And when Scanpst tries to repair a large PST file, it may get stuck and cause the ‘Not responding’ error. In order to fix this issue, PST files can be compacted using the steps below.

To compact a PST file,

  1. First of all, delete Outlook items you don’t need anymore and also empty the Deleted Items folder
  2. Click File > Account Settings > Account Settings
  3. Go to the Data files tab and select the data file that you wish to compact
  4. Click Settings > Advanced Tab > Outlook Data file settings
  5. In the dialogue box that opens, click Compact Now

Now the size of the PST file will be reduced and you should be able to run Scanpst on it to resolve corruption issues. However, if this doesn’t help, proceed to the next step.

Case 2: Repair PST files using Remo Repair Outlook (PST)

If compacting the PST file doesn’t help resolve your issue, the error ‘Scanpst not responding during repair’ is probably because your PST file is severely corrupt and Scanpst is unable to handle it. In such cases, you can make use of professional PST repair tools like Remo Repair PST. This PST repair software can resolve all kinds of issues such as PST corruption due to size issues, bad sectors on the storage device, virus attacks or various other cases. It can work with oversized or compressed PST’s, so you will have no limitation regarding the PST file being used.

The software is designed to work with all versions of Outlook and all versions of Windows, so you need not worry about compatibility issues. You can enjoy a free trial of Remo Repair PST, so download today and check it out!

Importing an AVI Video to iMovie on Mac


iMovie, a part of the iLife suite on Mac is a great tool for editing videos and pictures. Using iMovie, you can add titles, themes, and effects to the video file. Also, its integration with iPhoto and iTunes makes it simple to add photos and music to your video files. Because of these advantages, a number of users use iMovie.

iMovie in general supports formats like DV, HDV, AVCHD, Motion JPEG /A, MP4, and MOV. But what is really important to understand is that for iMovie to support a file format, it should actually support the codecs used within it. Because of this reason, you may encounter problems importing or playing certain AVI files because iMovie does not support all the codecs that AVI uses.

So does that mean you cannot import AVI files to iMovie? No, it does not mean you cannot, just that you need to use other methods to import these files. And in this guide, we’ll teach you some methods to import AVI files to iMovie on a Mac.

Solution 1: Convert AVI to an iMovie compatible format

Ideally, you should be able to import AVI files to iMovie by converting the file to a compatible format such as MP4 or MOV. There are various options to convert your file like Wondershare Video Converter, MacX Video Converter, Movavi Converter to name a few. Here in this article, we’ll show you how to convert your AVI file using a video converter. Please follow the steps below.

  1. As a first step, download a video converter and install it on your computer
  2. Then click on the Add files button to add the AVI file to convert
  3. In the Target section, click on the drop-down menu and select the desired output format
  4. Once the output format is selected, click Convert to convert your file

Once the file is converted to an iMovie compatible format, you should be able to import it easily.

Solution 2: Use Remo Repair to repair corrupt AVI file

If you are not able to import the file into iMovie even after converting it to a compatible format, it probably means your AVI file is corrupt and needs to be repaired. And to repair your AVI file, you can make use of Remo Repair AVI. It is a good choice because it can repair all kinds of corruption like header issues, AVI file format errors etc. If you see errors like ‘Invalid file format’ or ‘Unable to play the file’ etc., even those errors can be repaired by the tool.

The good thing about Remo Repair AVI is that it doesn’t actually work on your original file; instead, it extracts data from your file and works on that data. So, there is no chance of the software altering your original video.

Repairing your AVI file is only a 3 step process using Remo Repair AVI. After you have downloaded the software, choose the AVI file to repair and click Repair. Once the software repairs your file, save it in the desired location and you’re done. It’s that simple and straightforward. You can even try out the software for free and repair your AVI file using the trial version. So go ahead and download now!

Microsoft Outlook Crashes with ‘KERNELBASE.DLL’ Due to Corrupt PST File

Although Outlook is a wonderful tool for your email needs and managing other personal information, it is not without its share of problems. Sluggish behavior, sudden crashes and freezes/hangs are some of the most common problems Outlook users encounter.

In this article, we discuss one such error where Outlook crashes and give an error ‘Microsoft Outlook has stopped working’. If you click on the error message, the Event Name shows ‘APPCRASH’ and the module will be ‘KERNELBASE.DLL’. This error usually occurs due to add-ins interfering with your Outlook or a corrupt PST file. Now let us see how to solve this error using some simple troubleshooting steps.

Solution 1: Disable add-ins

Normally, add-ins are useful in providing additional features to your Outlook, but they are also known to create problems in some cases. A good solution is to disable add-ins using the following steps.

  • Open Outlook and click on File > Options > Add-ins
  • Click on the ‘Go’ button in the Manage drop-down
  • Uncheck all the add-ins that are selected and click Ok

Now if Outlook works normally without issues, it means add-ins were causing trouble. But the problem is likely with one add-in and not all of them. So you can enable one add-in at a time and restart Outlook. Now check if it works without any issues. Similarly, repeat for all add-ins until you have identified the problematic add-in.

So once you’ve got that add-in tracked down, you can disable it and use Outlook.

Solution 2: Run the Inbox Repair tool

Scan the PST File

If disabling add-ins doesn’t help you resolve the issue, the problem mostly lies in your PST file. The PST file could be corrupt due to various reasons such as size issues, corruption in the storage area where it’s stored or due to other reasons.

In order to repair corruption, you can make use of the very useful built-in repair feature called ‘Inbox Repair tool’. This is also called Scanpst.exe as it is specialized in repairing PST files. To run this tool, open File Explorer and search for ‘Scanpst.exe’ in the search bar. Once you find the tool, double-click on it to run the tool. Then locate the PST location according to the Outlook version you have and click on Repair. Now your file will be repaired.

Solution 3: Use Remo Repair PST

However, if Scanpst is unable to repair your file, you may need to make use of professional PST repair tools such as Remo Repair PST. This software is designed to repair all kinds of corruption in PST files. Moreover, it is designed to work with all kinds of PST files like large or compressed ones.

Once the PST file is repaired using Remo Repair, the same file can be used with your Outlook to solve the problem.

It is also important to note that the software works with PST files created on all versions of Microsoft Outlook like 2000, 2003, 2007, 2010, 2013 and 2016. So you don’t need to worry about compatibility issues. Download a free trial today and see how you can repair the PST file easily. Check it out today!

Resolved: Outlook Freezes When Sending Emails


Although Outlook is a great choice for emails, you may encounter issues with it every once in a while. Issues can be of different types like sluggish behavior, PST corruption, difficulty sending emails, Outlook freezing/hanging etc.

‘Outlook hanging when sending emails’ is one such common issue and will be covered in this article. What are the reasons for this error and how can it be resolved? All of these details will be covered.

Normally, this error occurs when the delivery folder is corrupt, when the cached mode is not enabled or when you’re Outlook has a huge nickname cache. In order to resolve this issue, let us look at some solutions in this article.

Solution 1: Set a delivery location

This applies if you are using a POP3 email account and the delivery location is corrupt. In this case, the issue can be resolved by setting the location right.

  1. Click on the File menu in Outlook and select Info
  2. Select Account Settings > Account Settings
  3. Select the POP account and click Change folder
  4. Select a folder to deliver emails from the list of folders provided
  5. Now go back to Outlook and check if you are able to send emails

Solution 2: Configure Outlook in Cached Mode

  1. Open Outlook and in the File menu, select Info
  2. Select Account Settings > Account Settings
  3. Choose your Exchange Account and click Change
  4. Enable the Use Cached Exchange Mode option
  5. Choose an appropriate setting for Mail to keep offline
  6. Click Ok on the prompt that appears and finally click Finish

Solution 3: Clear the nickname cache

You may not be able to send or receive emails in Outlook if the nickname cache is full. To help resolve this error, these steps show you how to clear the nickname cache in Outlook.

  1. Open Outlook and select File > Options
  2. Select the Mail tab
  3. In the Send messages section, click Empty AutoComplete list
  4. Click Yes to confirm

If none of these methods work, there is a possibility that your PST file is corrupt and needs to be repaired. In order to achieve this, you can use a tool called Remo Repair PST. This software repairs corruption in PST files and creates a new file for use with Outlook. By using the newly prepared PST file with your Outlook, your issue will be resolved and you should be able to send and emails.

We hope that you found this article helpful and you were able to resolve the email issue. But sometimes, instead of Outlook hanging or freezing, you may experience specific errors like ‘0x80004005’ or ‘0x8004010F’ when you send or receive emails. To resolve the error 0x8004010F, change folder and set a delivery location as explained in solution 1. This is found to resolve the error in most cases.

If you want more details about the error Outlook operation failed error: 0x80004005, please refer the link. Both manual and software solutions are provided in this article.

How to Solve Codec Missing or Unavailable – Adobe Premiere MOV

Fix Codec Missing Error

How to Fix Codec Missing or Unavailable?

“Hi, I received a few .mov files from one of my clients. The problem with those MOV files is every time when I import them to Adobe Premiere I get the error message “Codec missing or unavailable”. I also tried to import those MOV videos into Media Encoder and change their file types, but I couldn’t import either. I searched online for the MOV file Codec missing or unavailable solution, but I haven’t been able to find any.”

MOV File Import Failure Codec Missing or Unavailable Error…

You can import MOV files to Adobe Premiere, but you cannot load all MOV file formats using this video editing tool. Since Adobe Premiere imports MOV files based on the codecs or decoders installed in it.

Since MOV file container comprises of data encoded with various compression and encoding algorithms, Adobe Premiere requires respective codecs to import and decompress your MOV files.

When Adobe Premiere doesn’t have the needed codecs to decompress MOV file which you are trying to import then it gives the “Codec Missing or Unavailable” error.

How to Fix Codec Missing or Unavailable Error?

Method 1: Install Codecs

Many times, the codecs which you install on your Windows operating system or Mac OS works as a component for the video player or video files which you are trying to play. So, by installing more number of codecs in your system, you can prolong the Adobe Premiere capability to import more MOV file types.

How to Install Codecs for Adobe Premiere?

Method 1: Install Codecs

Part 1: Download the Codecs

Step 1: Right-click on your MOV file, which codec info you want.

Step 2: Click on Properties, go to Summary and see file description.

Step 3: You can see the MOV file’s video compression and audio format details.

These are the required codecs for your MOV files. Download those codecs required to import your MOV files from official Adobe Premiere website.

Part 2: Install Codecs for Adobe Premiere

Step 1: Open the downloaded codec file. If it is a ZIP file, extract it. And, right-click on the .inf file.

Step 2: Next, click on the Install button. Opt Continue when a notification appears asking for the permission to install the codec.

That’s all! your codec is installed and it appears in Adobe Premiere.

Note: Adobe doesn’t recommend to install additional codecs the (exclusion of the Vista codec pack) to Premiere Pro because it may cause issues with the Adobe program. Instead, Adobe support suggests users install G-Spot– a free tool to detect all installed codecs on a computer.

Method 2: Convert MOV File

Convert your MOV files to Adobe Premiere compatible file format using free media player VLC.

Suggested: Try this on a copy of your MOV file.

Step 1: Open VLC, go to Media and select Convert/Save option.

Step 2: Click Add…, select your MOV file and hit the Convert/Save button.

Step 3: Click on the tools symbol (Edit Selected Profile) located next to the Profile list.

Step 4: Select Video codec, uncheck Keep original video track, in Encoding parameters, choose the MPEG-1 codec and hit Create.

Step 5: Select Audio codec, uncheck Keep original audio track, in Encoding parameters, choose MPEG AUDIO codec and hit Create.

Step 6: Click on the Browse button, mention destination location and name for the converted video and choose Save.

Step 7: Finally, click on the Start button to begin the video conversion process.

Now, import the converted video into Adobe Premiere.

Sometimes, you cannot import MOV video clips into Premiere or the video fails to play on any of the media players if the file is broken or damaged.

At such times you cannot play those videos on any player unless you repair it. And, to repair a corrupted MOV or MP4 video, it is recommended to use Remo Repair MOV – an HD video repair utility as it is one of the best and most convenient methods to fix a broken video file.So, mimply download the free version of the app when you want to fix corrupted, damaged or unplayable MOV files on any version of Windows or Mac OS.

Solved – Cannot Open Outlook in Offline Mode

It is a well-known fact that Outlook can do more than just send or receive emails. It is referred to as a personal information manager; meaning it can be used to manage your multiple email accounts, contacts, calendars, appointments all in one place.

In addition to all of this, Outlook also allows you to access emails, calendar, appointments and other info even when you’re offline. This is made possible through a file called OST (or PST) that stores all Outlook data on your local computer.

Occasionally you may encounter issues when using Offline Mode. And today in this article, we discuss an error that reads ‘Cannot open Outlook in offline mode’ and some solutions to resolve the same.

Solution 1: Generate a new OST file

Normally, this error is seen when your OST file is corrupt. Corruption can happen due to various reasons such as network issues during OST synchronization process, bad sectors on the drive where the file is stored etc.

Thankfully, it is possible to download a new OST file to replace the corrupt one. To do so, follow the steps below.

  1. Launch Outlook and click on File > Info
  2. Select Account Settings > Account Settings
  3. In the Email tab, select Microsoft Exchange > Settings > More Settings
  4. In the Advanced tab under More Settings, select Offline Folder File Settings
  5. Browse a location to save your OST file and click Ok

Now that a new OST file is created, go ahead and delete the old one. To delete the old OST file, follow the steps below.

  1. Press the Windows + R keys to open Run dialogue
  2. Type ‘%LOCALAPPDATA%\Microsoft\Outlook\’ and hit Enter
  3. Now identify the old OST file and click on Delete to delete the old OST file

Solution 2: Use Remo OST to PST converter

If you don’t want to go through the manual hassle of creating a new OST and deleting the old one, you can make use of an automated tool such as Remo’s OST to PST converter. The software takes your corrupt OST file, identifies and corrects issues and converts it to a healthy PST.

Once it has been converted to a PST, all your emails, calendars, contacts, appointments etc. can be recovered easily. The advantage of using the software is that it keeps the OST folder structure and data in the same format as it was originally.

What’s more is that the software can automatically find and repair the OST file. So you don’t have to bother about finding the OST’s location which can be pretty challenging.

How to use Remo Repair OST to PST converter?

Once you download and install the Remo OST to PST converter, launch the software. Then allow the software to find the OST file. (Of course, you can also choose the file yourself if you know the location).

Then provide a destination folder to save the converted file and click on Next to start the conversion process. That’s all you have a brand new PST with all Outlook attributes. This software is available for a free trial. Download and try today!

How to Fix Over sized OST File Issues Manually

If you are using an Exchange account or Office 365, all data in Outlook such as email messages, calendars, contacts etc. are saved in the form of an OST file. This feature allows you to access emails and other data in Outlook even without an internet connection.

The OST file gets bigger and bigger as and when you send or receive messages, add contacts or calendar information and so on. But it is important to understand that like all other file types, OST files also have a certain size limit. If this limit is exceeded, the file may get corrupt. Following are the symptoms of corruption in OST files.

Corrupt OST files may show symptoms such as

  • Outlook application pauses
  • Data cannot be added to the OST file
  • Difficulty in syncing with the Exchange server when the internet is connected

Now let us see the methods you can use to reduce the size of your OST file.

Solution 1: Compact OST file

Before you compact the OST file, it is a good idea to clear unwanted items from Outlook and also empty deleted items folder. To do so, follow the steps below.

Step 1: Go through your emails and other data in Outlook

Before you compact your OST file, go through your emails, calendars and all folders in Outlook and delete what you don’t need. Although this directly doesn’t reduce the size of your data file, it can still help to clear out items from your Outlook.

Step 2: Empty deleted items folder

It is also a good idea to empty the deleted items folder before you compact the OST file. So go ahead with the steps below to empty deleted items folder.

  1. Click on File in Outlook and select Tools
  2. Select Mailbox cleanup from the drop-down menu under Tools
  3. In the dialogue box that opens, click on Empty
  4. You will be asked to confirm if you want to delete the items permanently from Deleted Items folder
  5. Click on Yes to proceed

Now your deleted items folder will be deleted and you will have some space freed up in Outlook.

Step 3: Compact the size of the OST file

Once you have cleared unwanted items from Outlook and emptied Deleted Items folder, you are ready to compact the OST file.

  1. Open Outlook and click on File in the menu bar
  2. Select Account Settings > Account Settings
  3. In the Data files tab, select the .ost file you wish to compact and click on Compact Now
  4. Then click Ok

Solution 2: Archive items from the OST file

Of course, another option is to archive items from the OST file so its file size is reduced. To archive the file,

  1. Open Outlook and click on File in the menu bar
  2. Select Cleanup Tools and in the drop-down menu, select Archive
  3. In the archive window that opens, select a folder to archive and also select ‘to archive items in that folder that are older than a specific date’.

Once you have made these choices, click Ok to begin the archive process. After the process completes, you will have an OST file of relatively less size.


These steps described above can be used to reduce the size of the OST file and prevent corruption. However, if your file is already corrupt, you can use a tool called Remo OST to PST converter to convert the corrupted OST to a healthy PST, using which all contents like emails, contact, calendars etc. can be recovered.

Once the file is repaired and items recovered, you can archive or compact the file regularly as a precaution to prevent corruption issues in future.