“Outlook Sends Blank Emails Automatically!”
This is the most annoying issue with the Outlook application faced by numerous users. Since, these blank emails unnecessarily fill up your (receiver’s if you are a sender) Inbox and, increases the size of Outlook data file PST. So, recently several Outlook users reported in many forums that Outlook is sending blank emails (body with no content): what is the cause behind it and how to solve this problem?
Thus, in this blog article let’s try to know what are the reasons responsible for the issue Outlook sends blank emails and possible solutions to resolve the problem.
Why Outlook Sends Blank Emails?
Below are the possible causes for Outlook sending blank emails.
- Virus or malicious programs present on the system
- Wrongly configured Outlook settings
- Faulty add-ins
- Outdated antivirus software
- Issues with PST file
How to Resolve Outlook is Sending Blank Emails Problem?
If you are receiving blank emails in Outlook 2016 or any other version of MS Outlook, then might be a chance that antivirus prevented Outlook from downloading the content hence the email message is blank. This is true only when you received the blank email from a known sender.
If so, then try below techniques to recover and view contents of the blank email:
1. Uninstall the integrated virus scanner from Outlook application or prevent your antivirus software from scanning the Outlook
2. If you are using the Microsoft Outlook connector, then update it (make sure you are using the latest version of MS Outlook connector)
Note: To recover lost Outlook emails on Windows 10, 8.1, 7, XP or any version of Windows operating system, just give a try for Remo Repair Outlook. It restores all your lost or deleted Outlook items in just a matter of minutes, along with repairing the PST file effectively.
In case, you have received a blank email in Outlook with empty “From” and “Subject” fields then it is sure the email is spam. Or your Outlook sends automatic blank emails without your knowledge then, follow below methods.
Methods to Fix Outlook is Sending Blank Emails Problem:
1. Update Antivirus
Faulty, outdated or incapable antivirus tool may fail to find and remove harmful virus or malware from your system. Hence, the Outlook may receive/send blank emails. So, try to install good antivirus software or update the existing one. Later, do a complete system scan using the AV tool.
2. Disable Add-ins
Sometimes, Add-ins installed in your Outlook may give rise to this tricky problem. So, try disabling the suspected add-in in Outlook using below steps.
Open Outlook and go to File tab.
Click on the Options button.
Select Add-Ins from the left side panel.
Under Manage, click Go.
Select the suspected Add-In and hit Remove.
Now, restart Outlook application.
3. Update Outlook
Steps to Update Outlook Application:
Open Outlook app and select File.
From the left sidebar, select Office Account.
Click the Update Options button.
Select Update Now.
Wait for the completion of the process.
4. Update Junk Email Filters
In the Outlook Home window, click on Junk.
Select Junk E-mail Options…
Choose the right option and hit OK.
5. Configure New Outlook Profile
Close Outlook program if, it is running.
Open Control Panel and click Mail button.
Select Show Profiles option.
Choose to Add.
Give a new name for the new Outlook profile and hit OK.
Mention the email address and type in the password.
Close all windows.
Now, launch Outlook and open File menu.
Select Account Settings then Account Settings…
Under Email tab, select your newly created Outlook profile and hit Set as Default.
Your newly created profile will be set up.
6. Repair PST File
Corrupt or damaged PST file also might be a reason for Outlook to send blank emails. So, repairing your PST file may solve the issue. To repair a PST file, you can make use of the Remo Repair Outlook (Inbox Repair tool) that comes as a free download.
