Solved – “The Deleted Items Folder is Unavailable” Error on Outlook

You just upgraded from Outlook 2007 to Outlook 2010 on your IMAP account. Unfortunately, there is no deleted items folder after the upgrade. You are greeted with the error “The Deleted Items folder is unavailable” once you delete an email on your Outlook. This problem does not disappear even after you close and restart Outlook.

The Deleted Items folder is a system folder, which is created at the time of mailbox creation. There are times when you might have accidentally deleted emails and looking for ways to retrieve them. The absence of Deleted Items folder doesn’t help your cause.

Now, let us look at solutions to resolve this issue.

  1. Subscribe the Deleted Items Folder

One of the easiest ways to get back your Deleted Items folder is to subscribe to them on the IMAP account.

  • Click Inbox folder on your IMAP account.
  • Now click on Folders -> IMAP Folders.
  • A popup window appears. Press Query
  • From the list of folders, select Deleted Items folder and click Subscribe.
  1. Create Deleted Items folder manually
  • On your IMAP account, click on File. Now select Account Settings.
  • In your Account Settings dialog box, double-click on IMAP account.
  • In Change Account dialog box, click on More Settings.
  • Now click on Deleted Items
  • Now select New Folder
  • In Create Folder window, enter the name of the folder as Deleted Items and click OK.
  • Now select Move Deleted Items to the following folder on the server
  • Select Deleted Items folder and click OK.
  1. Assign the right Deleted Items folder

Once you have created the Deleted Items folder manually, it is time to assign it.

  • Click on File -> Account Settings.
  • In Account Settings window, double-click on your IMAP account under Email tab.
  • A Change Account window opens up. Click More Settings.
  • Under Internet E-mail Settings dialog box, click Deleted Items
  • Now, select Deleted Items folder to store all your deleted items.
  • Click on OK.

Recover Deleted Emails using Remo Repair Outlook

If you deleted emails by mistake and looking to recover them, Remo Repair Outlook is a great place to start!

The software has deep scanning algorithms to repair your corrupt or damaged PST file and recover deleted messages from Outlook.

The repair tool uses a non-destructive mechanism to ensure all your Outlook data is safe. It reads the file, extracts all the contents and then creates a healthy file by fixing all the issues.

Remo Repair Outlook has a simple user interface enabling easy repair and recovery of deleted emails from Outlook. The software can also recover deleted items from large PST files, password protected or compressed PST files.

Remo Repair Outlook shows you in simple steps on how to recover permanently deleted emails in Outlook 2010. The PST repair tool works on all versions of Outlook in both Windows and Mac Operating systems.

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