Whether to develop a new skill or to learn a new recipe, most of us turn to video tutorials nowadays. With videos on every subject and the convenience it offers, it’s hard not to depend on them.
Suppose when you try to open one such video with MOV format, ‘Error in loading media: file could not be played’ error occurs. What will you do in such situations? Here in this article we give you tips on troubleshooting the error and help you watch your video again.
- Delete cache, cookies and browser history
Browsers store small pieces of information to speed up loading process and give you a better user experience. But over time, these accumulate and can create certain issues. So, it is a good idea to delete them every now and then. Here are steps to delete cache and cookies in Chrome.
- Open Chrome and click on the three vertical dots (on the top right corner)
- Click More tools > Clear browsing data
- At the top, choose a time range. You can select ‘All Time’ to delete everything
- Check the boxes ‘Cookies and other site data’ and ‘Cached images and files’
- Then click on Clear data
Now, try playing the video file. If the issue persists, update Google Chrome using the steps provided in the next section.
- Update Google Chrome
Update Google Chrome using the steps below.
- Open Chrome and click on the three vertical dots (on the top right corner)
- Click on Help > About Google Chrome
- You should see an Update Chrome option, click on it. This will update your Chrome browser.
If this doesn’t help resolve the issue, proceed to the next step.
- Reset browser settings
Resetting your browser settings may help resolve the error. Follow these steps to reset them.
- Open Chrome and click on the three vertical dots (on the top right corner)
- Click on Settings > Advanced
- Under Rest and Cleanup, click on Reset settings
- Disable hardware acceleration
Hardware acceleration is generally enabled to provide a better viewing experience. Try disabling it and play your media file. To disable hardware acceleration, follow the steps below.
- Open Chrome and click on the three vertical dots (on the top right corner)
- Click on Settings > Advanced
- Under System, turn off Hardware acceleration when available
If these methods don’t resolve your issue, the Mov file is probably corrupt and needs repair. There are tools like Remo Repair Mov specifically designed for this purpose.
How Remo Repair Mov works?
Remo Repair Mov is a great tool to fix corrupt Mov files. The software separates audio and video streams, identifies and fixes issues. Then it recreates a healthy file by combining audio and video.
Since the tool works on a read only mechanism, original file is not altered during the repair process. You don’t have to worry about the software causing damage to your file.
The software supports repair of Mov and MP4 files. Here’s how to fix Quicktime not playing Mov files.
How to repair Mov file?
Remo Repair Mov offers a user-friendly interface and your file can be repaired easily in a few steps. To begin with, download and install Remo Repair Mov on your system.
- From the main screen, select a healthy Mov file as reference.
- Then select your corrupt Mov file
- Now click on Repair to start the repair process.
Once repair process is complete, you can Preview the file and save to a desired location